Legal
Complaints
We are committed to resolving any concern you may have. If you are not satisfied with our products or services, you can submit a complaint through the official Portuguese complaints mechanism, the Livro de Reclamações, or contact us directly.
Official Complaints Book (Livro de Reclamações)
As a company established in Portugal, Envolt is registered with the official Livro de Reclamações. You may submit a complaint quickly and securely through the official portal below.
Contact us directly
Prefer to talk to us first? Send your complaint to info@envolt.com and we will acknowledge it within two business days and work with you to resolve it.